FAQ

To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.

Frequently Asked Questions

Library

What services does the library offer?

Books, movies, magazines, e-books, audiobooks, books on CD, large print books, computers, Wi-Fi, copying, faxing, scanning and Interlibrary loan.

How can I see the library catalog?

Krabbenhoft Public Library Catalog

Ordinances

May I burn trash and leaves inside the city limits?

No, not at the current time due to dry conditions in our county.  Please contact city hall if you have any questions.

Building Permits & Inspections

What is the process for getting a building, fence or demo permit?

Take a moment to read all required information provided. Then print and fill out the building permit application form and return to city hall.  You must submit payment at the time of application.  Building and fence permits are $20 and are valid for 1 year.  Special building permits are $50.  Demo permits are $75 and valid for 30 days.  Permits must be received prior to the meeting.  This allows for inspection from public works.  Permits must be approved by council at the Regular Council Meeting before work can begin.  Should you have any additional questions, please feel free to give us a call or send us an email.  We will be happy to help you.

Do I need a permit for a new roof?

No, a permit is not required for a roof.

Gas & Electric Utilities

Do I need to pay a deposit for utilities?

Yes, unless you previously had utilities in your name and the account was not delinquent.  You may be exempt from a deposit.

Sanitation & Recycling

When are the garbage collection days for my street?

Please refer to the monthly schedule. Remember, observed holidays will alter the normal routine.

Water Utilities

How could I have used this much water?

You could possibly have a leaky toilet or faucet that's difficult to detect. You may need to adjust your water softner so it doesn't regenerate so often.  Do you have a pool that was just filled?  Do you water your garden/grass?  How many people are in your household?  Does your outside spigot drip?  How often do you do laundry, dishes, etc?  Just call the office and we'll work with you to solve the problem.

What do I do if I am experiencing low pressure?

Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or the new bills were printed. Call our office and we will help you solve the problem.

Why is my water discolored?

A repair could have been completed recently allowing air to enter the line, causing the milky look.  Please call the office to notify us of the problem.

New Resident Resources

How do I sign up to receive Alerts and News & Notices?

Simply click this Subscribe link or click the "Subscribe" button located on the quick link bar under the slideshow on the Home page. Fill out the brief form with your preferred contact information and click the Subscribe button.

Where do I go to vote?

All City elections are conducted by the City of Sabula please visit the elections page for locations and upcoming election information.

Can I pay my parking ticket online?

Yes, click here to pay your parking ticket online. You will also find the link on the Police Department page.